Front Desk Coordinator - West Covina, CA

Opportunity...

As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You’ll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for presenting to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success.

Summary of Essential Job Functions

• Pay Range $15 - $18 depending on experience
• Manage clinic phone calls
• Greet and assist patients with the completion of required paperwork
• Educate Patients on wellness offerings and services
• Sell the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Participate in marketing opportunities to help the clinic build new patient counts
• Manage daily clinic operations including; ensuring it's clean and that inventory is stocked
• Manage the flow of patients through the clinic in an organized manner
• Execute all of The Joint Chiropractics' Standard Operating Procedures
• Provide the highest levels of customer service
• Maintain the highest levels of professionalism and decorum at all times
• Be a team player and contribute to a positive, healthy workplace culture

Minimum Requirements

• High school diploma or equivalent (associates degree or higher preferred)
• 1 year retail sales experience
• Cheerful and positive attitude
• Able to work weekends/evenings (as required)
• Able to use office equipment; computer, scanner, fax, and phone system
• Proficient with Microsoft Office
• Maintain the cleanliness of the clinic and organization of workspace
• Dedication to high quality service
• Maintain a professional appearance and wear Company approved attire
• Confident in presenting and selling memberships and visit packages
• Willingness to learn and grow
• Office management or marketing experience a plus!

Abilities Required

• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds

Pay

• Hourly

***Please do not visit or contact our clinics regarding these opportunities***