Front Desk Receptionist
The Joint Chiropractic @ Rosenberg
Are you looking for a career—not just a job?
Do you enjoy helping people, thrive in a fast-paced environment, and love achieving goals? Are you looking for a company where you can grow professionally and advance your career?
If you're self-motivated, energetic, and passionate about health and wellness, we'd love to meet you!
At The Joint Chiropractic, we are committed to providing world-class chiropractic care and an exceptional patient experience. As a Wellness Coordinator, you'll play a vital role in educating patients, building relationships, and helping people begin their wellness journey while growing your own career.
Compensation
$30,000–$36,000 annually + Performance Bonuses
Preferred Qualifications
- Spanish speaking (preferred)
- Strong leadership potential
- Positive attitude and willingness to be coached
- 1+ year of experience in a healthcare practice, medical office, or hospital preferred
- Previous sales or customer service experience
- Inventory management experience is a plus
- Strong knowledge of HIPAA regulations
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Detail-oriented with excellent follow-through
- Passion for delivering outstanding patient service
What We're Looking For
We're looking for someone who is:
- Goal-oriented and motivated to succeed
- Ready to grow and advance within our company
- Passionate about helping others live healthier lives
- Confident, enthusiastic, and positive
- A team player who enjoys working in a fun, fast-paced environment
- Comfortable educating patients about chiropractic care, memberships, and wellness plans
- Experienced with phones, computers, and point-of-sale systems
- Able to prioritize multiple responsibilities while maintaining excellent customer service
- A high school graduate or equivalent (GED)
Essential Responsibilities
As a Wellness Coordinator, you will:
- Deliver exceptional customer service to every patient
- Welcome and check in patients for their appointments
- Answer incoming phone calls and respond to patient inquiries
- Educate patients about chiropractic care, memberships, wellness packages, and current promotions
- Confidently present and sell memberships and visit packages
- Meet and exceed membership and sales goals
- Re-engage inactive members through follow-up communication
- Assist with marketing and community outreach initiatives to attract new patients
- Maintain accurate patient accounts using our point-of-sale software
- Keep the clinic clean, organized, and welcoming
- Support your team while maintaining a positive and professional work environment
- Communicate patient concerns to management and follow established policies and procedures
- Embrace feedback, continuously learn, and seek opportunities for professional growth
Physical Requirements
- Ability to stand and/or sit for extended periods
- Ability to lift up to 50 pounds
Why Join The Joint Chiropractic?
At The Joint Chiropractic, we believe in investing in our people. We provide a supportive environment where hard work is recognized, growth is encouraged, and success is celebrated. If you're looking for an opportunity to build a rewarding career while making a positive impact on people's lives, we'd love to hear from you.
Join a team that lives our core values every day:
Trust • Integrity • Excellence • Respect • Accountability