Senior Wellness Coordinator - San Fernando Valley, CA

The Opportunity:
At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. As the largest provider of non-insurance, self-pay chiropractic health care in the U.S., we are changing chiropractic care nationwide. Our network of modern, consumer-friendly clinics and highly trained Doctors of Chiropractic is dedicated to delivering the highest standard of care. We focus on empowering patients with a pathway to better health through ongoing chiropractic maintenance and preventative care.
We are looking for a Senior Wellness Coordinator to join our team. This is a hybrid position where you'll work up to 2 days mobile, providing both leadership and WC support. As a Senior Wellness Coordinator, you will have the opportunity to take on responsibilities beyond the day-to-day wellness coordination, including training new team members, conducting interviews, and participating in leadership conference calls. You’ll play a key role in enhancing the experience for both our team and patients, driving success with your strong administrative and communication skills.

• Lead the training and onboarding of new Wellness Coordinators to ensure seamless integration and success.
• Participate in leadership conference calls, contributing to ongoing initiatives and ensuring alignment with company goals.
• Conduct interviews to assess and recruit new team members.
• Provide exceptional administrative support for clinic operations, including scheduling, reporting, and tracking performance metrics.
• Maintain effective communication across platforms (email, phone, video calls) with leadership and team members.
• Ensure smooth clinic operations, with a focus on customer experience, cleanliness, and organization.
• Maintain patient records accurately and assist with administrative tasks, including the completion of necessary paperwork.
• Support wellness plan offerings, helping new patients understand and enroll in the most suitable care options.
• Assist in marketing and sales initiatives to attract new patients to the clinic.
• Collaborate with the team to maintain a positive, healthy work environment and uphold The Joint Chiropractic’s standards.
• Providing operational assessments through in-clinic visits

• Must have at least 2 years of experience as a Wellness Coordinator (WC)
• Current performance must rank in the top half of Wellness Coordinators within the area.
• Strong verbal and written communication skills with the ability to interact effectively with leadership and peers.
• Highly organized with strong administrative skills and attention to detail.
• Ability to be mobile and travel to different clinic locations as required.
• Experience with wellness program offerings, patient enrollment, and care packages is a plus.
• Proficiency with office equipment and software (Microsoft Office, POS systems, etc.).
• Ability to stand or sit for extended periods and lift up to 50 pounds when necessary.
• Dedication to delivering high-quality customer service and maintaining a professional appearance.

• Mileage and mobile phone reimbursement provided.
• Competitive compensation - $3/hour pay increase
• Work schedule: up to 2 days out of clinic
• Must be able to work weekends and evenings as needed.

• Please note: Do not visit or contact our clinics directly about this opportunity.